Sunday, 21 October 2012

Bella Italia and Parking at the Lowry Outlet Mall

(Haven't done one of these in ages - so I've been very sharp, but must have dulled a bit over time:)

So - out all day- Lowry - Salford - Parked in the Mall - noticed that car park charges are waived if you spend £5 in a store (OK - it's 8am so I don't look too closely) - went to Bella Italia at lunch time - had my car parking ticked validated - said I was here all day and would leave 8-9pm this evening - was told that was fine.  I had assumed that fine didn't mean " ... but you will have to pay £7 more".  Ouch.

Got to the barrier - and I think many others were in a similar predicament as two of the three lanes were blocked by cars with tickets that didn't work - wonder why?  See a connection here?

Anyway rang Bella Italia, was ignored, got talked over, so talked back "... want you to refund £7 plus a voucher for my inconvenience ... OK, I'll open a dispute with VISA"

So - I'll let you know how I get on.

Kindest regards to all, David

Update: 22-10-12, 12:16 - sent above to Bella Italia web site.