I'm currently in dispute with an ebay seller over three kites. The seller had said that all kites were in good condition - but when they arrived, one had a series of holes in it. I requested a £45 refund from the seller who responded by saying that the kite with holes was a 'Bonus' (why not say that on the ad?). Further, it was suggested that I had not " ... done my research". Me! Not done research? Oh dear. This is my reply:
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I’ll accept £25 – + £2.50 towards postage. You are fortunate that my original claim for the full amount has been mitigated following a trip to the beach with the 2m trainer and my kids. They seemed to have had fun with it. It flies, with out ripping to shreds – which I find surprising, so I’m going to repair it myself with some flexifoil repair tape – note that the tape alone costs £9! My claim for the full amount has been mitigated by my kids adopting the kite – hence £27.50 will keep me happy.
One thing I’m not happy about is your allegation that I had not “ … done your research on the kite” – let me assure you that I go over the top a little on this stuff. Your suggestion that the kite is only worth £20 is wrong. It currently retails at £120:
… and typical ebay prices for used kites in good condition is around half their retail value. My policy is to bid 1/3rd of what a kite retails for – hence the £40 I had allocated to the trainer. Note I will ONLY bid on kites in good condition. Rips and tears make a kite worthless.
To continue to address your accusation that I don’t “ … done your research on the kite”, let me point out my recent Blade 2 3m purchase from ebay. The 3m version retailed in 2003 for £260 – see:
To allow for inflation I rounded this up to £300, and then bid just over 1/3 or the price - £105, getting it for a little cheaper than that, see:
So I do do my research, you see :-)
The £27.50 would keep me happy (though still a little miffed with the research allegation!?)
Kindest regards
David
Ps – here’s my research on the flexifoil kite repair tape I mentioned above:
Yes, you can find it cheaper, but those suppliers don’t have stock – similar to my PC World experience: http://dbcallaghan.blogspot.com/2009/10/pc-world-and-more-sharp-practice.html (I do have more interesting things to do on a Saturday night).